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This is an additional service that we highly recommend. If you’ve ever had a website and discovered that a link no longer works, photos are missing, you’ve been hacked or other weird things seem to be wrong with it, then you understand the value of monthly website support services and website maintenance services.
The most essential thing our regular website maintenance services provide is peace of mind. Websites, especially websites built on the WordPress platform, will have things that break or stop working from time to time. Because WordPress is such a popular platform, it is a big target for hackers. It is not uncommon for WordPress websites to get hacked from time to time, especially if they don't have regular support and management services.
Each month, The experts at Phoenix Web Designer run a variety of tests on your website to make sure it is all still functioning the way it should. We look for evidence of hacking and repair anything we’ve found. We look for and take care of any regular updates on your website plugins and security features. We look for and fix any broken links, photos and functionalities. Then we send you a monthly report on what we’ve found and fixed. In addition, we provide up to 30 minutes of free website edits each month should you have anything you want added or changed.
Unfortunately for many customers who contact us, we only offer the option for our maintenance and website support services on websites that we have built. The reason for this is that we know our own sites were built properly, to our own high standards. An improperly coded or old website can be loaded with serious issues requiring countless hours of support and repairs. For those sites, we highly recommend a new build from the ground up. Believe it or not, doing so is almost always easier, cheaper, and takes fewer hours than trying to find all the problems with a site that we didn’t build. Of course, we can help with the new website and then provide our monthly maintenance and support after its launched.
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